Customer care service

Some people will never learn

You know, the hospitality industry in any country is an income generator and especially when you travel any where in this world, people want the best service they can receive from their hard earned money. It is just sad to say that in some places customer care really leaves much to be desired. This advice blog is not just talking about customer care in hotels or restaurants, but even in reputable companies or places where you really need to be treated right. What are signs of poor customer services, in my opinion I don't need to spill the beans for you but I will do it anyway.

Signs of poor customer services

1. Rude receptionists;  Some receptionists you meet at the counter are just plain rude and it ends there. However, they may be different reasons for this but as a customer you still deserve to be treated right. Heres some good advice, don't overreact just keep your cool.

2. Poor response to queries; Some organizations just take so much time to get a job for customers done as soon as possible. Ofcourse again there may be different reasons for that but heres some good advice, if not great advice for you, don't overreact.

3. Reluctancy in opening and closing; Some organizations just open and close whenever they feel like it. Its either they open late or they close early.

4. Environmental hazard; Some companies are not so clean and tidy. Whenever you walk into their offices you can't even find a place to seat.

Good advice to dealing with poor customer service

Wherever you go or whatever you do, you have to hold your cool. Don't overreact or get into a fight with a rude receptionist or employee who just doesn't know how to treat a customer. The last thing you want is to have high blood pressure because of a total stranger. One thing that can help, is to report the complaint to the superiors, but remember don't be boiling hot to the point you create more problems by throwing things at each other. Just hold your cool.

As a customer there is no doubt that you demand only the best service and you deserve to be treated right. In my opinion, if the service is so bad and the organization hasn't changed you can always change services to someplace else.